Account & Billing Specialist for German Speakers

1 mese fa


Milano, Lombardia, Italia Teleperformance Greece A tempo pieno

This is an exciting opportunity to work with a leading technology company as a German-speaking customer support specialist for account & billing issues.

We are looking for candidates who can communicate effectively with customers from Germany, Austria, and Switzerland to provide support for account & billing issues after completing comprehensive training by certified instructors.

About the job:

  • Communicate with customers from Germany to resolve account & billing issues
  • Manage and secure customers' accounts
  • Escalate unresolved cases by contacting 2nd level support

Candidates should have excellent verbal and writing skills in German, advanced English knowledge, prior customer support experience, and familiarity with the world of technology.

We offer:

  • Complete support to help you relocate to Greece, including flight tickets, hotel accommodation, and finding an apartment
  • Competitive monthly salary and two extra salaries per year
  • Referral program with up to €3,500 depending on the language
  • Healthcare benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events and community and social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas

This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.



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