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National Test Center Coordinator
2 mesi fa
We are seeking a highly skilled and organized individual to serve as a Backup Program and National Test Center Coordinator at the University of Maryland Global Campus (UMGC) Europe Education Center in Livorno, Italy.
Key Responsibilities- Provide academic and administrative support services to students and ensure Quality Assurance Standards are met.
- Document all student contact and schedule follow-up activities through UMGC's Customer Relations Management System.
- Collaborate with host military Education Services Officers and Education Center staff to ensure effective communication and coordination.
- Organize and participate in local Education Fairs, Open Houses, and other events to promote UMGC and provide support to students.
- Track and analyze class enrollments and student interest to inform scheduling decisions and ensure adequate resources for instruction.
- Provide National Test Center testing services to meet community demand while balancing other duties.
- Participate in UMGC staff meetings, professional development activities, and training sessions as required.
- Compile and report monthly statistics as needed.
- Bachelor's Degree
- Background in customer service
- Able to work in a fast-paced and complex environment with accurate attention to detail
- Possess basic office management and clerical skills
- Effective written and verbal communication skills
- Good interpersonal skills
- U.S. valid driver's license
UMGC is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. We are committed to creating a welcoming and inclusive work environment for all employees.