Logistics Operations Manager, Supply Chain Experience

2 giorni fa


Vicenza, Veneto, Italia Amazon A tempo pieno

Amazon is seeking a highly skilled Global Mile Operations Specialist, responsible for ensuring the timely and hassle-free transportation of goods from Sellers to Amazon Fulfillment Centers. This role plays a critical part in maintaining high levels of customer satisfaction by resolving exceptions and improving operational processes.

The successful candidate will have strong communication skills, both written and verbal, as well as experience in executing and managing operational processes. Proficiency in MS Office, particularly Excel, is essential for analyzing data and driving business decisions. Additionally, knowledge of Lean principles and project management skills are desirable. Technical skills such as SQL and Python are a plus.

This is a challenging yet rewarding role that requires the ability to work under pressure, prioritize tasks effectively, and meet service level agreements. The ideal candidate should be proactive, open-minded, and able to communicate clearly with internal and external stakeholders.

In this position, you will be responsible for handling day-to-day volumes of assigned tasks, maintaining accurate records, and communicating with external customers, including carriers and 3PL vendors. You will also be accountable for delivering high-quality delivery of customer orders, safeguarding customer experience, and handling exceptional cases raised by 3PL carriers.

We estimate the salary for this role to be around $85,000 per year, depending on location and experience. If you are a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional results, we encourage you to apply.



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