Customer Service Representative Italy
2 settimane fa
Key Responsibilities:
- Process customer orders via phone, email, and SAP systems.
- Plan and coordinate deliveries, and resolve logistics issues.
- Support the accounts payable and finance department.
- Act as the primary point of contact for the Sales Team.
- Perform administrative and organizational tasks.
- Handle customer complaints and requests.
Required Qualifications:
- Knowledge of customer service principles and practices.
- Proficiency in MS Office.
- SAP/ERP knowledge is a plus.
- Experience in customer service.
- Excellent communication skills.
- Ability to work independently and under pressure.
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