Customer Service Representative Italy
3 settimane fa
Your Key Responsibilities
- Process customer orders via phone, email, and SAP systems.
- Plan and coordinate deliveries, resolving logistics issues as needed.
- Support the accounts payable and finance departments.
- Act as the primary point of contact for the Sales Team.
- Perform administrative and organizational tasks.
- Handle customer complaints and requests in a professional manner.
Your Qualifications
- Strong knowledge of customer service principles and practices.
- Excellent MS Office skills, with proficiency in SAP/ERP systems a plus.
- Experience in customer-facing roles, with a focus on delivering exceptional service.
- Proficient in English, with excellent communication and interpersonal skills.
- Able to work independently, as part of a team, and under pressure.
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