Customer Service Representative Italy

3 settimane fa


Vicenza, Veneto, Italia CYBEX GMBH A tempo pieno

Your Key Responsibilities

  • Process customer orders via phone, email, and SAP systems.
  • Plan and coordinate deliveries, resolving logistics issues as needed.
  • Support the accounts payable and finance departments.
  • Act as the primary point of contact for the Sales Team.
  • Perform administrative and organizational tasks.
  • Handle customer complaints and requests in a professional manner.

Your Qualifications

  • Strong knowledge of customer service principles and practices.
  • Excellent MS Office skills, with proficiency in SAP/ERP systems a plus.
  • Experience in customer-facing roles, with a focus on delivering exceptional service.
  • Proficient in English, with excellent communication and interpersonal skills.
  • Able to work independently, as part of a team, and under pressure.


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