Senior Account Manager

4 settimane fa

Milano, Lombardia, Italia Veeva Systems A tempo pieno

About the Role

As an Enterprise Account Partner at Veeva Systems, you will play a crucial role in driving the success of our key accounts in Italy. You will be responsible for building and maintaining strong relationships with C-level executives and other key stakeholders, identifying new business opportunities, and developing innovative solutions to meet their needs.

Key Responsibilities

  • Manage the relationship between Veeva and our top Italian accounts, with a focus on long-term partnership and growth.
  • Develop and implement account vision, strategy, and ways of working to drive business results.
  • Serve as the ambassador for our customers within Veeva, ensuring their needs are met and their success is prioritized.
  • Nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed.
  • Protect and expand Veeva's footprint through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting our customers' business and IT goals.
  • Oversee and coach the multi-functional global account team to drive innovation and execution excellence.
  • Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses.
  • Manage account administration and provide input for accurate forecasting.
  • Stay up-to-date with industry trends and expand knowledge of Veeva's offerings.

Requirements

  • 8+ years of combined experience in sales and consulting services.
  • Experience in software, consulting, or pharmaceutical marketing agencies.
  • Deep understanding of the Life Sciences industry and familiarity with digital transformation for Commercial within the sector.
  • Proven track record of cultivating multi-layered relationships across multiple functions, including business, IT, and procurement.
  • Ability to articulate complex value propositions and benefits realized.
  • Organizational skills with attention to detail.
  • Strong work ethic with a sense of urgency toward customers' needs.
  • Self-starter/self-motivator with minimal need for direct supervision.

Nice to Have

  • Residence in North Italy.

Perks & Benefits

  • Annual allocations for continuous learning, development, and charitable contributions.
  • Fitness reimbursement.
  • Flexible work arrangements.

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