Client Connectivity Specialist
3 settimane fa
Multinational organizations operating in the Italian financial markets are seeking a skilled Client Connectivity Analyst to join their teams in Milan. This role reports directly to the Head of Connectivity Services and involves:
Key Responsibilities:- Supporting the provision of connectivity services throughout the product life cycle
- Collaborating with other divisions, departments, and teams to ensure exceptional customer satisfaction
- Contributing to the design and improvement of processes and procedures
- Assisting the team in achieving ISO 27001/20000 and 22301 certifications for Connectivity Services
- Helping the team meet revenue budget targets
Requirements:
- Master's Degree in Telecommunications, Electronics Engineering, or a related field (or equivalent experience)
- At least 2 years of work experience in information technology, with a focus on connectivity services (experience with carriers, connectivity providers, and datacenters is a plus)
- Experience in reviewing processes and procedures
- Knowledge of ISO 27001/20000 and 22301 certification is highly desirable
- Fluency in both spoken and written English
- Strong organizational and analytical skills
- Good knowledge of Microsoft Office Package (Word, PowerPoint, Excel)
- Excellent team working attitude and very good communication skills
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