Product Technical Specialist

4 settimane fa

Lucca, Toscana, Italia Cromology Italia S.p.A. A tempo pieno
Cromology Italia S.p.A. - Product Technical Service Specialist

Cromology, multinazionale nel settore Vernici e Materiali per l'edilizia, fascia premium, cerca un Product Technical Service Specialist - Area Lazio.

Responsabilità principali:
  • Supporto tecnico alla forza vendita: assistere la forza vendita durante tutte le fasi commerciali, presentando il prodotto e cercando soluzioni su misura.
  • Assistenza tecnica ai rivenditori: fornire assistenza tecnica per i prodotti e le soluzioni del portafoglio aziendale presso i rivenditori (superstore, distributori indipendenti, magazzini edili), studi di architettura ed eventualmente l'utilizzatore finale.
  • Sopralluoghi in cantiere: eseguire sopralluoghi in cantiere relativi alla prescrizione dei prodotti, stilando relazioni tecniche/capitolati.
  • Contestazioni relative ai prodotti: seguire le contestazioni relative ai prodotti ed elaborare le relative relazioni tecniche in risposta.
  • Formazione tecnica: svolgere attività di formazione tecnica sul territorio e presso la scuola interna di formazione.
  • Promozione tecnica: organizzare e realizzare attività di promozione tecnica sul proprio territorio (convegni, seminari tecnici, eventi di informazione).
  • Interfaccia con il Customer Service: interfacciarsi con il Customer Service per rispondere alle necessità e problematiche degli utilizzatori del servizio.
  • Collaborazione allo sviluppo dei prodotti: collaborare, riportando le esigenze del mercato e dei clienti, all'innovazione, allo sviluppo e alla validazione dei prodotti.

Requisiti:

  • Laurea o diploma in ambito tecnico/scientifico: Geometra, Ingegneria edile, Architettura.
  • Esperienza di almeno 2 anni nel ruolo.
  • Conoscenza tecnico-scientifica in ambito edile e, preferibilmente, conoscenza tecnica dei prodotti vernicianti e delle principali soluzioni tecniche dell'edilizia leggera.
  • Conoscenze informatiche: Office, CRM.
  • Ottime capacità relazionali e comunicative.
  • Capacità organizzative, proattività, flessibilità, e spirito di iniziativa.
  • Propensione al raggiungimento di risultati.
  • Attitudine al problem solving.
  • Spirito Critico.

Residenza Lazio.

Opportunità di entrare in un contesto innovativo ed openminded, con una cultura Hr di attenzione alle persone, al loro sviluppo, alla loro formazione ed al loro benessere e con una cultura Sales volta ad una Customer experience eccellente.

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