Data Center Chief Engineer

3 settimane fa

Milano, Lombardia, Italia Amazon Data Services Italy S.R.L. A tempo pieno
About the Role

We are seeking a highly skilled and experienced Data Center Chief Engineer to join our team in Milan, Italy. As a key member of our Data Center Engineering Operations Team, you will be responsible for ensuring the smooth operation of our data centers, maintaining high levels of availability, and providing exceptional customer service to our internal teams and external partners.

Key Responsibilities
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
  • Operate independently with limited direct management
  • Assist in the design and build out of new facilities
  • Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
  • Perform root cause analysis of equipment failures
  • Troubleshoot and report of facility and data sever-level events within internal SLA
  • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
  • Provide training and guidance to Engineering Operations Technicians and assisting in recruiting efforts for the same
  • Ensure all safety procedures are adhered to by vendor and Amazon staff
  • Utilize internal Change Management Systems to manage building workflows
  • MV/LV Isolation to facilitate MV maintenance
  • Provide metric availability reporting on a weekly basis
  • Communicate complex technical information to a non-technical audience
Competencies
  • Ability to solve problems at their root, stepping back to understand the broader context
  • Aptitude for troubleshooting and problem solving
  • Ability to maintain SLAs through the implementation of proactive issue detection and immediate response
  • Proven experience of reading SLDs and control schematics
  • Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system
  • Shows good judgment and instincts in decision making
  • Ability to prioritize in complex, fast-paced environment
  • Ability to demonstrate their ability to take ownership of technical issues brought to them by their customer base
About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

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