Armani Hotel Milano Service Ambassador Internship Opportunity
2 settimane fa
Overview
">This internship position is designed to provide students and young professionals with a comprehensive understanding of the luxury hospitality industry. As an Armani Hotel Milano Service Ambassador, you will have the opportunity to develop your skills in customer service, communication, and team collaboration.
">Job Description
">The successful candidate will be responsible for supporting the hotel's front office team in providing exceptional service to guests. This includes welcoming guests upon arrival, handling requests and needs efficiently, and working closely with colleagues to ensure a high-quality experience for all visitors.
">Main Responsibilities:
">- ">
- Support the front office team in greeting guests and responding to their queries">
- Develop skills in conflict resolution and complaint management">
- Collaborate with the Lifestyle team to coordinate check-in and check-out procedures">
- Assist with baggage delivery and shopping services">
- Contribute to the development of operational processes to improve guest satisfaction">
- Participate in training programs to enhance knowledge and skills in customer service and hospitality">
Required Skills and Qualifications:
">To succeed in this role, you will need:
">- ">
- A strong command of English and Italian languages (reading, writing, and speaking)">
- Excellent communication and organizational skills">
- Basic computer skills and knowledge">
- Ability to work calmly and confidently under pressure">
- Reading and writing skills in both English and Italian">
- Able to maintain confidentiality and handle sensitive information discreetly">
Benefits:
">This internship offers a unique opportunity to gain hands-on experience in the luxury hospitality industry while developing valuable skills and making connections within the field.
">Estimated Salary: €600 per month, commensurate with local market conditions and reflecting the hotel's commitment to attracting and retaining top talent.
">Languages: English (required)
">Duration: 6 months full-time contract
">Working Hours: Flexible schedule with varying shifts
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