Fine Dining Service Ambassador
2 giorni fa
**Overview of the Role:**
We are seeking a highly skilled and experienced Fine Dining Service Ambassador to join our team at Armani Hotel Milano. As a key member of our Front of House team, you will be responsible for delivering exceptional service to our guests, ensuring that their dining experience is nothing short of outstanding.
**Salary:** The estimated salary for this role is €28,000 - €35,000 per annum, depending on experience.
**Job Description:**
The Fine Dining Service Ambassador will be the face of our restaurant, responsible for greeting guests, taking orders, and serving food and beverages in a timely and efficient manner. You will work closely with the F&B Manager and F&B Supervisor to ensure that all aspects of the service are coordinated and executed flawlessly.
**Key Responsibilities:**
- Attend pre-service briefings to ensure tasks are completed efficiently prior to guest arrival
- Meet and greet guests in a professional and courteous manner
- Ensure that mise en place levels are maintained accurately
- Present the menu and wine list to guests
- Take guest food and beverage requirements, promoting specials and recording preferences
- Assure guest satisfaction by providing efficient and courteous service throughout the meal
- Coordinate the service of food and beverages with the F&B Manager or F&B Supervisor
- Respond proactively to guest queries, taking appropriate action and communicating effectively
- Prepare and present bills accurately
- Wish farewell to guests, ensuring satisfaction has been reached
**Required Skills and Qualifications:**
To be successful in this role, you will need to possess excellent communication and organization skills, as well as the ability to work calmly and confidently under pressure. Previous experience in similar or related positions is essential, and you should have reading, writing, and oral proficiency in English and Italian.
**Benefits:**
As a Fine Dining Service Ambassador at Armani Hotel Milano, you can expect a range of benefits, including:
- Meals in our staff canteen
- Uniform and laundry service
- Tailored training programs
- Company discounts on Armani shops
**Others:** This is a full-time position located in Milan, Italy. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
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