Front Desk Ambassador
4 ore fa
Company Overview
Starhotels S.P.A. is a hospitality leader in the heart of Milan, offering an unforgettable experience to its guests.
Salary
An attractive compensation package based on your experience, with a estimated salary range of €25,000 - €40,000 per year.
Job Description
As a Front Desk Ambassador, you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Your responsibilities include:
- Providing information and assistance to guests
- Handling check-in, check-out activities as well as other related tasks
- Efficiently managing guest messages and requests
- Staying updated about hotel services, guest needs, and special events
Required Skills and Qualifications
To excel in this role, you should have:
- A unique personality and a true passion for hospitality
- Experience in the role
- Familiarity with Opera PMS for efficient operations
- Excellent communication skills
- Ability to anticipate and resolve challenges and complaint resolution finesse
- A commitment to delivering a high level of customer service
Benefits
Unlock a world of benefits including:
- Stylish uniforms with complimentary laundering
- Exclusive discounted stays within the group
- Discounts with our partners
- Ticket Restaurants for delightful dining
Others
At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.
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