Front Desk Ambassador at Hotel Business Palace in Milan
3 giorni fa
Unlock a world of opportunities with Starhotels S.P.A., as we seek a skilled Front Desk Ambassador to join our Reception Team. Based in the heart of Milan, this role offers an exciting chance to create memorable experiences for our guests.
Job Description:The ideal candidate will be the first point of contact for our guests, providing exceptional service and support during their stay. This includes handling check-in and check-out activities, managing guest messages and requests, and ensuring lobby and Front Desk standards are consistently met.
Key Responsibilities:- Provide prompt and courteous assistance to guests, addressing their inquiries and needs with a smile.
- Efficiently manage guest messages, requests, and feedback to ensure seamless communication.
- Collaborate with the team to deliver outstanding customer service, exceeding guest expectations.
To succeed in this role, you will possess excellent communication skills, a unique personality, and a genuine passion for hospitality. Familiarity with Opera PMS is highly valued, as is the ability to work efficiently in a fast-paced environment.
We offer a competitive salary of €30,000 - €40,000 per annum, depending on experience. Benefits include stylish uniforms, exclusive discounted stays within the group, ticket restaurants, and the Performer Management Program.
Starhotels S.P.A. is committed to equality and inclusion, creating a diverse work environment that celebrates individuality. We welcome candidates from all backgrounds, offering a supportive and inclusive workplace culture.
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