Front Desk Ambassador

3 settimane fa


Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno
Main Responsibilities

Welcome guests to the hotel in a courteous and prompt manner, ensuring a high quality of service at all times.

Deal with guests' requests and needs efficiently, anticipating their needs and exceeding expectations.

Support the team in complaint management and provide information on the hotel's structure and city of Milan.

Coordinate baggage delivery, shopping bags, and transfers, adhering to expected quality standards.

Requirements and Qualifications

Previous experience in a 5-star hotel, preferably in a similar role.

Fluent English and additional languages are desirable.

A valid driving license is required.


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