Front Desk Internship Opportunity

4 settimane fa


Milano, Lombardia, Italia Four Seasons Hotels and Resorts A tempo pieno

About Four Seasons:

At Four Seasons, we believe in creating exceptional experiences for our guests, residents, and partners. Our team members around the world strive to deliver luxury with genuine heart, recognizing a familiar face, welcoming a new one, and treating everyone with respect.

About the Role:

Four Seasons Hotel Milan is seeking a Front Desk Intern to join our team for a 6-month internship opportunity. As a Front Desk Intern, you will learn how to welcome guests, manage check-in/check-out procedures, provide information, and address inquiries and complaints.

Key Responsibilities:

  • Welcome guests and manage check-in/check-out procedures
  • Maintain an organized front desk area and manage reservations
  • Work with housekeeping, room service, and maintenance departments to fulfill guest requests
  • Gain experience in customer service and improve communication and organizational skills

Requirements:

  • Service passion about delivering true genuine guest experiences
  • Attention to detail, strong interpersonal skills, and multitasking approach
  • Reading, writing, and oral proficiency in Italian and English

What We Offer:

  • Monthly pocket money and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Dry Cleaning for business clothes
  • Complimentary Employee Meals
  • Employee Experience initiatives
  • Opportunities to build a successful career with global potential

This position is based at the Four Seasons Hotel Milan and is available for candidates with the legal right to work in Italy at the time of application.


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