Front Desk Representative
3 settimane fa
About Four Seasons Hotel Milano
Four Seasons Hotel Milano is a haven in the heart of Milan's Fashion District, offering an unparalleled luxury experience. As a Front Desk Intern, you will be part of a dynamic team that delivers exceptional guest experiences.
About the Role
We are currently seeking a highly motivated and service-oriented individual to join our Front Desk Department for a 6-month internship opportunity. During this time, you will learn the ins and outs of front desk operations, including welcoming guests, managing check-in/check-out procedures, and providing information and assistance.
Key Responsibilities
- Welcome guests, manage check-in/check-out procedures, and provide information and assistance
- Maintain an organized front desk area and manage reservations
- Work with housekeeping, room service, and maintenance departments to fulfill guest requests and communicate effectively with team members
- Gain experience in customer service, improve communication and organizational skills, and learn the basics of front desk operations
Requirements
- Service passion about delivering true genuine guest experiences
- Attention to detail, strong interpersonal skills, and multitasking approach
- Reading, writing, and oral proficiency in Italian and English language
What We Offer
- Monthly pocket money and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Dry Cleaning for business clothes
- Complimentary Employee Meals
- Employee Experience initiatives
- Opportunities to build a successful career with global potential
This is a fantastic opportunity to join a world-class hotel and gain valuable experience in the hospitality industry. If you are passionate about delivering exceptional guest experiences and have the skills and qualifications to succeed, we encourage you to apply.
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