Front Desk Host
2 settimane fa
Job Description:
We are seeking a skilled and charismatic Front Desk Host to join our team at MEININGER Hotels.
About the Role:
As a Front Desk Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay with us.
Your Key Responsibilities:
- Act as a great host and create a memorable stay for our guests
- Manage check-ins and check-outs, ensuring a smooth and efficient experience for our guests
- Respond to guest enquiries and provide advice on local attractions, activities, and additional services
- Take care of operational and administrative tasks, including invoicing, hour registration, and quality checks
- Work collaboratively with the team to achieve our goals and provide exceptional customer service
About You:
We are looking for a people person who is passionate about hospitality and has excellent communication skills.
Requirements:
- Initial experience in a customer-facing role
- Fluent in Italian and English (minimum B2 level)
- Good knowledge of a front office system (ASSD, Fidelio, SIHOT)
What We Offer:
- Fair compensation package
- 2 days off for humanitarian activities
- Extra vacation days for every year with MEININGER
- Staff nights at MEININGER Hotels
- Friends & family discounts
- Language courses
- Employee events and team activities
- Growth and development opportunities
- Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families
Apply now and join our team of enthusiastic hosts.
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