Front Desk Host

2 settimane fa


Milano, Lombardia, Italia Meininger Hotels A tempo pieno

Job Description:

 

We are seeking a skilled and charismatic Front Desk Host to join our team at MEININGER Hotels.

 

About the Role:

As a Front Desk Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay with us.

 

Your Key Responsibilities:

  • Act as a great host and create a memorable stay for our guests
  • Manage check-ins and check-outs, ensuring a smooth and efficient experience for our guests
  • Respond to guest enquiries and provide advice on local attractions, activities, and additional services
  • Take care of operational and administrative tasks, including invoicing, hour registration, and quality checks
  • Work collaboratively with the team to achieve our goals and provide exceptional customer service

 

About You:

We are looking for a people person who is passionate about hospitality and has excellent communication skills.

 

Requirements:

  • Initial experience in a customer-facing role
  • Fluent in Italian and English (minimum B2 level)
  • Good knowledge of a front office system (ASSD, Fidelio, SIHOT)

 

What We Offer:

  • Fair compensation package
  • 2 days off for humanitarian activities
  • Extra vacation days for every year with MEININGER
  • Staff nights at MEININGER Hotels
  • Friends & family discounts
  • Language courses
  • Employee events and team activities
  • Growth and development opportunities
  • Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families

 

Apply now and join our team of enthusiastic hosts.


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