Front Desk Host
3 settimane fa
Be a Part of Our Dynamic Team
MEININGER Hotels is seeking a skilled and enthusiastic Receptionist to join our team at MEININGER Milano Lambrate. As a Receptionist, you will be the first point of contact for our guests and play a vital role in creating a memorable stay for them.
Your Key Responsibilities:
- Provide exceptional customer service and ensure a warm welcome for our guests.
- Manage check-ins and check-outs efficiently, optimizing hotel occupancy and creating a seamless experience for our guests.
- Respond to guest inquiries and provide recommendations on local attractions, activities, and additional services.
- Take care of operational and administrative tasks, including invoicing, hour registration, online reputation management, and quality checks.
- Work collaboratively with the team and be flexible to take on occasional tasks in the F&B area.
About You:
- You have initial experience in hospitality and are passionate about delivering exceptional customer service.
- You possess an outgoing personality and enjoy working in a dynamic environment, performing a variety of tasks.
- You are a people person, enjoy helping others, and creating unforgettable experiences for our guests.
- You are a team player, ready to help your colleagues and tackle challenges together.
- You have good knowledge of a front office system and are fluent in Italian and English (min. B2), with any other language being an advantage.
What We Offer:
- A fair compensation package.
- 2 days off offered for you to volunteer.
- Extra vacation days for every year with MEININGER.
- Staff nights at MEININGER Hotels.
- Friends & family discounts.
- Open up platform - access to 1:1 session with psychologist and mental health courses.
- Language courses.
- Employee events and team activities: M-Days, Christmas party, teambuilding events.
- Growth and development opportunities as part of an internationally expanding organization.
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