Front Office Team Member

2 settimane fa


Milano, Lombardia, Italia Starhotels A tempo pieno
Hotel Ambassador Role Overview

At Starhotels, we're seeking a skilled Hotel Ambassador to join our Front Office Team. As a key contact between hotel and guests, you'll be responsible for delivering exceptional service experiences. Your main duties will include:
  • Welcoming guests with genuine hospitality, setting the tone for their stay.
  • Efficiently handling check-in, check-out activities, and other related tasks.
  • Managing guest messages and requests.
  • Staying updated about hotel services, guest needs, and special events.
  • Ensuring lobby and Front Desk standards and safety compliance.

In this role, you'll have the opportunity to grow with our ambitious organization, enjoying a competitive compensation package and career advancement opportunities. You'll also benefit from our Stylish uniforms, Exclusive discounted stays, Ticket Restaurants for dining, and Performer Management Program.

As a Hotel Ambassador, you'll be expected to have exceptional communication skills, ability to anticipate and resolve challenges, and a commitment to delivering high-level customer service. You'll also be required to have a unique personality and a passion for hospitality.

We're looking for someone with fluency in Italian, English, and additional languages a plus. If you're enthusiastic about hospitality and have a true passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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