After Service Engineer
2 mesi fa
About the Role
We are seeking a highly skilled Service Engineer to join our team at Hisense. As a key member of our service team, you will be responsible for ensuring the highest level of service quality and customer satisfaction.
Key Responsibilities
- Develop and implement service strategies to improve customer satisfaction and loyalty.
- Manage and maintain relationships with service partners and installers to ensure seamless project execution.
- Conduct regular project inspections and commissioning support to ensure quality and efficiency.
- Provide training and support to service partners and installers to enhance their skills and knowledge.
- Collaborate with cross-functional teams to identify and resolve customer complaints and issues.
Requirements
- Bachelor's degree in a relevant field, such as HVAC or engineering.
- At least two years of work experience in the HVAC industry, or recent college graduate.
- Excellent communication and negotiation skills.
- Proficient in Microsoft Office, including Word, Excel, and PowerPoint.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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