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Account Manager

2 mesi fa

Milano, Lombardia, Italia Deliveroo A tempo pieno

About Deliveroo

Deliveroo is a technology-driven company at the forefront of the rapidly expanding food delivery industry. Our mission is to transform the way people shop and eat by connecting consumers, restaurants, shops, and riders. We aim to make access to food and products more convenient and enjoyable.

The Role

As a key member of our Account Management team, you will oversee the relationship with our strategic grocery partners. As Deliveroo continues to grow, we become a major revenue channel for grocers, providing the best support and consulting services to guide their growth. The Account Manager will report to the Client Partner Grocery and be responsible for:

  • Managing a portfolio of Deliveroo's most important grocery partners, including high sales volume drivers and global grocery brands.
  • Building and maintaining strong, long-term relationships with grocery partners.
  • Understanding partners' business goals and challenges to provide strategic guidance and support.
  • Collaborating with internal teams to develop and implement customized solutions to meet partners' needs.
  • Acting as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.

Requirements

To be successful in this role, you will need:

  • At least 4 years of experience in commercial roles, preferably in retail, FMCG, or high-growth companies.
  • Knowledge of the food retail industry.
  • Experience creating long-term relationships.
  • Fluency in English.
  • Demonstrated competency using tools and related program management applications to apply best practice.

Life at Deliveroo

We are a growing team that values autonomy, ownership, and innovation. We prioritize our employees' welfare and offer a range of benefits, including monthly Deliveroo credit, a welfare program, community, convenience, growth, time away, and relocation. We believe in diversity and inclusion, and we welcome applicants from all backgrounds.