Operations Manager for Quality and Inventory Control

3 settimane fa


Catania, Sicilia, Italia Amazon A tempo pieno
Job Summary:

We are seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA).

Responsibilities:
  • Support safety programs and compliance to ensure a safe work environment for all Associates.
  • Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
  • Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team.
  • Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents.
  • Plan for and identify root causes of inventory deviation, via cause and effect analysis.
  • Participate and Lead network-wide fulfilment operations-focused quality initiatives.
  • Strategic planning and forecasting, alongside assigning and directing work.
  • Lead and supervise a team of area managers and hourly associates, in Inventory Control / Quality Assurance operations within the Fulfillment Center.
  • Manage Area Manager(s) in ICQA functions and drive team performance.
  • Drive process improvements and team members' ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
Requirements:
  • Bachelor's Degree from an accredited university or equivalent qualification.
  • Relevant experience in people management and development.
  • Previous supervisory experience in a distribution or manufacturing environment.
  • Experience working in complex and large assignments, driving project collaboration across different teams, businesses and stakeholders.
  • Proficient verbal and written communications skills in the local language and in English.
About the Role:

This role is a critical part of our ICQA team, responsible for ensuring the highest level of quality and inventory control across our fulfillment centers. If you have a passion for leadership, quality, and process improvement, we encourage you to apply for this exciting opportunity.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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