Operations Manager for Quality and Inventory Control
3 settimane fa
We are seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA).
Responsibilities:- Support safety programs and compliance to ensure a safe work environment for all Associates.
- Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
- Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team.
- Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents.
- Plan for and identify root causes of inventory deviation, via cause and effect analysis.
- Participate and Lead network-wide fulfilment operations-focused quality initiatives.
- Strategic planning and forecasting, alongside assigning and directing work.
- Lead and supervise a team of area managers and hourly associates, in Inventory Control / Quality Assurance operations within the Fulfillment Center.
- Manage Area Manager(s) in ICQA functions and drive team performance.
- Drive process improvements and team members' ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
- Bachelor's Degree from an accredited university or equivalent qualification.
- Relevant experience in people management and development.
- Previous supervisory experience in a distribution or manufacturing environment.
- Experience working in complex and large assignments, driving project collaboration across different teams, businesses and stakeholders.
- Proficient verbal and written communications skills in the local language and in English.
This role is a critical part of our ICQA team, responsible for ensuring the highest level of quality and inventory control across our fulfillment centers. If you have a passion for leadership, quality, and process improvement, we encourage you to apply for this exciting opportunity.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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