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Military Operations Manager

2 mesi fa

Roma, Lazio, Italia Amazon A tempo pieno
About the Role

This position is designed for individuals with military experience looking to transition into a private sector career. Amazon's military recruiting team is available to discuss the various opportunities within the company.

At Amazon, thousands of former military personnel are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers, influencing change across the globe.

When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea.

You will be surrounded by the best innovators of our time and we welcome you to make history with us.

Key Responsibilities
  • Promote a culture of safety and well-being
  • Analyze and implement corrective actions to ensure quality and productivity are at consistently high levels, and business objectives are met across all shifts
  • Support and lead a team and handle administrative work alongside building and supporting a strong team culture
  • Analyze performance and suggest process improvements to optimize work and improve customer service
  • Collaborate with other managers to standardize shift processes
A Day in the Life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency.

Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we stay on track to meet our customer demands and targets.

This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night.

We focus mostly on operations, with 24/7 shifts in most of our locations.

Basic Qualifications
  • Bachelor's degree (university) or equivalent
  • Excellent oral and written communication in Italian
  • English speaker at the professional level
  • Experience in leading medium teams (30/50 team members) for at least 3 years
Preferred Qualifications
  • Experience in logistics, industrial production, supply chain, quality, continuous improvement or transport
  • Mastery of a third language (German, Polish, Czech, Slovakian, Spanish, or French)
  • At least 2 years leading teams of 100, or more, people
  • Master's degree or equivalent