Customer Care Specialist
3 settimane fa
Randstad Italia spa è alla ricerca di un addetto al customer care inbound per un'importante azienda cliente del territorio.
Descrizione del LavoroL'addetto al customer care si occuperà di fornire assistenza telefonica ai clienti, fornendo informazioni e supporto in merito ai servizi offerti dall'azienda.
Responsabilità- Rispondere alle chiamate in entrata dei clienti.
- Apertura di sinistri o informazioni su sinistri gi aperti.
- Verifica dello stato della pratica, quindi verifica dei requisiti di garanzia per l'apertura del sinistro.
- Contribuire a migliorare la soddisfazione dei clienti.
- Diploma o laurea.
- Ottima conoscenza del pacchetto Office.
- Disponibilità a lavorare su turni.
- Disponibilità a ore di supplemento.
- Buona capacità di sintesi.
- Otte capacità comunicative e relazionali.
La ricerca è rivolta ai candidati di entrambi i sessi (L. 903/77).
Ti preghiamo di leggere l'informativa sulla privacy Randstad (ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR).
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