Service Sales Professional

1 settimana fa


Roma, Lazio, Italia Hitachi Vantara Corporation A tempo pieno
About the Role

We are seeking a highly motivated and customer-focused Service Sales Specialist to join our Grid Automation Service Team. As a key member of our team, you will be responsible for providing exceptional service and sales support to our customers in the energy sector.

Key Responsibilities
  • Face-to-face and/or remote sales to new or existing customers
  • Assessing customer needs and suggesting appropriate products, services, and/or solutions
  • Influencing tender specifications and decisions that have a major impact on market share and financial results
  • Identifying and driving growth areas, growth strategies, and market approach
  • Establishing, building, and maintaining long-term customer relationships to increase market penetration and decrease Company risks
  • Planning, developing, and delivering the marketing strategy for products/services and associated brand(s)
  • Evaluating, measuring, and managing the product/brand P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.)
  • Providing customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints, etc.
Requirements
  • An engineering background and experience of industrial/technical customer contact
  • Tendering background is a plus
  • Experience ideally within the energy sector or similar
  • Motivation and determination
  • Used to working with personal goals/comfortable working to sales targets
  • Excellent communication skills in both verbal and written English
  • Familiarity with standard processes and procedures: updating records
  • A customer-oriented mindset and comfortable with budgets and cost calculations
About Us

Hitachi Energy is a pioneer in sustainable energy solutions at a time when it matters most. Our business success places people at the heart of all we do - together we achieve through innovation and transformation.



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