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Service Sales Development Internship

2 mesi fa

Bardi, Emilia-Romagna, Italia Hitachi Vantara Corporation A tempo pieno
Job Description

As a Service Sales Development Intern at Hitachi Vantara Corporation, you will play a crucial role in developing preliminary solutions and technical offers in the areas of electrical High Voltage Substation service, FACTS Service, advanced Services, predictive maintenance, smart solutions, and digital improvements of the electrical assets of the High Voltage Grid Business Plan.

Key Responsibilities:
  • Collaborate with the Service Manager to implement Service sales strategy and penetrate the Installed Base to promote various upgrade, retrofit, and value-add solutions to benefit the customer.
  • Understand the channel strategy and establish related prices, prepare sales plans, review them, and propose recovery plans when needed.
  • Generate Service sales leads and develop new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
  • Establish long-term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
  • Register customer feedback and ensure customer satisfaction throughout the sales process.
  • Implement a lean Installed Base data management strategy, interconnected with existing tools and tools being developed.
  • Define processes and automate IB data capture to the extent possible.
  • Support the processes in place with the service teams to structure how we capture and update IB data.
  • Build an effective and qualitative IB capturing with an initial focus on selected industrial segments.
  • Contribute to risk assessments related to price and quality.
  • Register required information into the appropriate customer database.
  • Ensure technical reliability, safety, and cost-effective solutions to satisfy customer needs.
  • Comply with health and safety directives.
Requirements:
  • Bachelor or Master degree in Electrical/Energy/Mechanical/Automation/Electronic Engineering.
  • Excellent interpersonal and communication skills.
  • Good analytical skills, proactivity, and customer-oriented mindset.
  • Excellent ability to work in a team.
  • Good knowledge of written/spoken English and Italian.
  • Good knowledge of Microsoft Office.