Assistant Store Manager
3 settimane fa
About this role:
We are seeking a talented Assistant Store Manager to join our team at Burberry. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing the skills of our sales team.
Your key responsibilities will include:
- Leading the sales team to achieve sales goals and KPIs
- Developing and implementing sales strategies to drive category growth
- Providing coaching and feedback to the sales team to improve customer service and selling skills
- Managing customer flow and ensuring a seamless shopping experience
You will work closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
Requirements:
- Previous supervisory or management experience in retail sales
- Advanced knowledge of POS system
- Ability to handle complex customer service issues
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