Contact Center Operations Manager
2 settimane fa
We are seeking an experienced Contact Center Expert to oversee the operations of the Contact Center of a Client in the Payment industry.
Key Responsibilities:- Manage the daily operations of the Contact Center
- Provide leadership and support to the Contact Center team
- Monitor and analyze key performance indicators (KPIs) to ensure targets are met
- Develop and implement strategies to improve service quality and efficiency
- Forecast call volumes and determine appropriate staffing levels
- Ensure compliance with company policies and industry regulations
- Conduct data analysis to identify trends and areas for improvement
- Experience with Contact Center software and tools
- Familiarity with Contact Center best practices and standards
- Familiarity with Payment industry
- Proven experience in Contact Center management
- Strong analytical skills and experience with data analysis
- Knowledge of Contact Center operations and performance metrics
- Excellent leadership and communication skills
- Ability to work under pressure and manage multiple tasks
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Contact Center Expert
4 settimane fa
Italia Herzum Software S.R.L. Unipersonale A tempo pienoFor one of our Partners, we are seeking an experienced Contact Center Expert to oversee the operations of the Contact Center of a Client in the Payment industry. Location : preferably in Rome, but not essential. At the beginning of the project, it might be required to travel to Florence (Italy) for a few days/month.Competenze richieste: • Manage the daily...
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Operations Manager
1 settimana fa
Italia Amazon A tempo pienoJob SummaryAmazon is seeking a highly motivated and experienced Operations Manager to join our team in northern Italy. As an Operations Manager, you will be responsible for leading a team of professionals in one of the following areas within the Fulfillment Center operations: Receive, Stow, Pick, Pack, or Ship. Your primary goal will be to ensure the...
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Operations Manager
2 settimane fa
Italia Amazon A tempo pienoAbout the RoleWe are seeking a talented and motivated Operations Manager to join our team in northern Italy. As a key member of our operations team, you will be responsible for leading a team or process from day one and driving progress towards our goals.Key ResponsibilitiesLead a team or process from day one and drive progress towards our goals.Develop and...
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It Service Operations Manager
2 giorni fa
Italia Oliver James Associates Ltd. A tempo pienoOliver James Associates Ltd. is seeking an experienced IT Service Operations Manager to lead the operational aspects of IT services. The successful candidate will be responsible for resolving incidents, identifying underlying causes of recurring issues, monitoring service performance to meet agreed-upon standards, coordinating changes and releases to...
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Marine Operations Manager
2 settimane fa
Italia Aer International A tempo pienoJob Title: Marine Nautical SuperintendentWe are seeking a highly skilled and experienced Marine Nautical Superintendent to join our team at Aer International. This role is crucial for managing and overseeing all marine operations, ensuring compliance with safety and environmental policies, and maintaining high standards in navigation, mooring, towing, SOLAS,...
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Spa and Wellness Operations Manager
3 giorni fa
Italia Belmond A tempo pienoJob Title: Spa and Wellness Operations ManagerJob Summary:We are seeking a highly skilled and experienced Spa and Wellness Operations Manager to join our team at Belmond. The successful candidate will be responsible for supporting the Spa and Wellness process and operation, ensuring quality and attention to detail, and contributing to the hotel's continuing...
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Senior Operations Manager – Mining and Processing
2 settimane fa
Italia Aer International A tempo pienoJob Title: Senior Operations Manager – Mining and ProcessingJob Summary: We are seeking a highly experienced Senior Operations Manager to lead our Junior Mining Company's operations in Anglophone Africa. The successful candidate will oversee the development and implementation of strategic operational plans, manage team recruitment and training, and ensure...
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Technical Sales Manager
5 giorni fa
Italia Danieli & C. Officine Meccaniche S.P.A. A tempo pienoDanieli Group is a leading manufacturer of plants and machines for producing metals, with a strong presence worldwide. We are seeking a talented individual to join our Danieli Centro Metallics Team as a Technical Sales Manager.Key Responsibilities:Provide technical and commercial support to customers, including periodic visits to their premises.Identify...
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Finance Director
2 settimane fa
Italia Network International A tempo pienoFinance Manager Job DescriptionA dynamic opportunity for a seasoned Finance Manager to lead the financial, accounting, and administrative operations of a multinational brand in the Ivory Coast. As the Country Finance Manager, you will be responsible for delivering accurate financial insights to support strategic decision-making while ensuring compliance with...
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Solar Asset Manager
1 settimana fa
Italia Encome Energy Performance Gmbh A tempo pienoJob Title: Solar Asset ManagerCompany: ENcome Energy Performance GmbhWe are seeking a skilled Solar Asset Manager to join our team. The successful candidate will be responsible for the management of operation and maintenance as well as revamping projects, taking care of scheduling, cost, customer relationship, contract management, and business...
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International Sales Manager
2 settimane fa
Italia Pharma Professionals A tempo pienoJob Title: International Sales Manager - Asia and MENAWe are seeking an experienced International Sales Manager to join our team in Monaco. The successful candidate will be responsible for opening new markets and managing a network of international distributors in the company.Key Responsibilities:Develop and implement strategies to drive further growth of...
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Entry-level Shift Manager
2 settimane fa
Italia Amazon A tempo pieno****Please note that this position could be based in any Amazon Operations centre across northern Italy, depending on availability and business needs. Please not that the role is an on-site one. Relocation support will be provided as needed. ****Would you like to work as part of an innovative, fast-paced, and motivated team?Are you up for creating solutions...
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Global Account Manager
3 giorni fa
Italia Insight A tempo pienoJob Title: Global Account ManagerWe are seeking an experienced Global Account Manager to develop and nurture strategic relationships with our global clients. The ideal candidate will lead the development and execution of account development strategies and collaborate with clients and stakeholders to generate demand for our solutions and services.Key...
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Supply Chain Manager
3 giorni fa
Italia Colgate A tempo pienoJob Title: Supply Chain & Demand Planning ManagerAbout the Role:The Supply Chain & Demand Planning Manager will lead and perform all supply chain related activities for the Filorga Italy subsidiary. This includes demand & supply planning, transportation and warehousing, managing one direct report. The successful candidate will require a broad E2E...
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African Sales Trader
2 settimane fa
Italia Redstone Search A tempo pienoJob Title: Trader Sales AfricaJob Summary: We are seeking a highly motivated and experienced Trader Sales Africa to join our team at Redstone Commodity Search. The successful candidate will be responsible for expanding sales with existing and new products in the Africa region, maintaining rigorous contact with clients, and staying up-to-date with market...
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Business Optimization Manager
2 settimane fa
Italia Jl13 Concepts A tempo pienoJob Title: Business Optimization Manager - Sub Saharan AfricaWe are seeking a highly skilled Business Optimization Manager to join our team at Jl13 Concepts. The successful candidate will be responsible for developing and managing our prospect portfolios for new markets, as well as fully exploiting business expansion opportunities for the new market.Key...
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Italia Https:Www.Energyjobline.ComSitemap A tempo pienoWe're looking for a dedicated professional to lead and manage large capital projects for our Global Packaging and Serialization Program. As a Project Manager, you will be responsible for providing engineering and technical support for Lilly commercial packaging operations worldwide, including asset delivery. Our mission is to support Lilly commercial...
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Sales Manager
3 mesi fa
Italia NonStop Consulting A tempo pieno**Sales Manager - Exciting career opportunity** Our client, a well-established company with a global presence and over 1000 employees worldwide, is seeking a Sales Manager to join their Business Unit Robotics. This unit is responsible for developing, producing, and distributing pipetting robots that automate liquid handling processes for a diverse range of...
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Supply Chain Manager
5 giorni fa
Italia Colgate A tempo pienoJob SummaryThe Supply Chain & Demand Planning Manager plays a critical role in leading and performing all supply chain related activities for the Filorga Italy subsidiary. This includes demand & supply planning, transportation and warehousing, managing one direct report. The ideal candidate will have a broad E2E perspective, with the ability to both see the...
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Business Optimization Manager – Sub Saharan Africa
2 settimane fa
Italia Jl13 Concepts A tempo pienoJob SummaryThe Business Optimization Manager – Sub Saharan Africa will be responsible for developing and managing JL13 Concept Inc's prospect portfolios for new markets, as well as fully exploiting business expansion opportunities for the new market. The role ensures JL13 Concept Inc. is well positioned to nurture new client relationships.Key...