E- Business Operations Coordinator

7 giorni fa


Milano, Lombardia, Italia Acqua di Parma A tempo pieno

Join our team of international professionals as an E-Business Operations Coordinator. At Acqua di Parma, we are guided by our four core values: Trust, Agility, Team Spirit, and our eagerness to Dare.

The key responsibilities for this role include:

  • Create and manage Customer Journeys online & offline to maximize the conversion rate, traffic instore and brand awareness
  • Coordinate Direct Mailing for all Countries and all channels
  • Develop CRM culture within the organization: data capturing, management, communication
  • Improve database quality: enrich and clean
  • Collaborate closely with IT departments on CRM projects including Clienteling

The ideal candidate will have a strong background in CRM, preferably in the luxury business. Excellent knowledge of Salesforce Service Cloud and Salesforce Marketing Cloud is required. Fluency in English is essential, with other languages being a plus.



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