Gucci Client Advisor

1 mese fa


Reggello, Toscana, Italia Luxury Goods Outlet S.r.l A tempo pieno

Job Title: GUCCI Client Advisor

Job Summary:

We are seeking a highly motivated and experienced GUCCI Client Advisor to join our team at Luxury Goods Outlet S.r.l. As a GUCCI Client Advisor, you will be responsible for providing exceptional customer service, meeting sales targets, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Provide top-quality service to customers, meeting their needs and expectations.
  • Guarantee cross and up-selling for all product categories.
  • Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market.
  • Build and strengthen relationships with customers, dealing with different nationalities and personalities.
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM).
  • Ensure the achievement of individual and Store goals, enhancing and developing the business.
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.
  • Contribute to manage the visual display of the products in accordance with GUCCI visual standards.
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures.
  • Ensure the products replenishment and physical inventory of merchandise.

Requirements:

  • Proven experience in a similar role within fashion retail companies.
  • Proven ability to drive and exceed individual and store results.
  • Deep passion for fashion and luxury.
  • Excellent commercial awareness and customer attitude.
  • High flexibility and ability to adapt to different customers.
  • Team-player mentality.
  • Strong communication skills.
  • Ability to work in a fast-moving and dynamic environment.
  • Luxury product knowledge.
  • Fluent in Italian and English.

Job Type: Fixed Term (Fixed Term)

Organization: Luxury Goods Outlet S.r.l



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