Gucci Client Advisor

4 settimane fa


Reggello, Toscana, Italia Luxury Goods Outlet S.r.l A tempo pieno

Job Summary

We are seeking a highly skilled and passionate Client Advisor to join our team at Luxury Goods Outlet S.r.l. As a Client Advisor, you will be responsible for providing exceptional customer service, meeting customer needs, and exceeding their expectations.

Key Responsibilities

  • Serve customers with a high level of professionalism and knowledge of Gucci products
  • Provide personalized service, listening to customers' needs, and making recommendations
  • Guarantee cross and up-selling for all product categories
  • Discuss fashion trends and luxury market developments with clients
  • Build and strengthen relationships with customers, handling different nationalities and personalities
  • Monitor and update customer information using CRM tools
  • Contribute to achieving individual and store goals, enhancing business development
  • Foster open communication with team members, proposing effective solutions
  • Maintain store visual displays according to Gucci standards
  • Ensure store functional maintenance and product replenishment

Requirements

  • Proven experience in a similar role within fashion retail companies
  • Ability to drive and exceed individual and store results
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customer attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast-moving and dynamic environment
  • Luxury product knowledge
  • Fluency in Italian and English

Job Type

Fixed Term (Fixed Term)

Organization

Luxury Goods Outlet S.r.l



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