Housekeeping Floor Supervisor
1 mese fa
About Four Seasons:
Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable moments for our guests.
About the Role:
The Housekeeping Floor Supervisor is a key member of our Housekeeping team, responsible for ensuring that our guest rooms, public areas, and employee spaces meet the highest standards of cleanliness and quality. As a leader in our Housekeeping team, you will be responsible for coordinating the work of our housekeeping attendants, scheduling and collecting room and floor status sheets, and inspecting completed rooms to ensure they meet our standards.
Key Responsibilities:
- Lead and manage the Housekeeping team to ensure exceptional guest experiences
- Coordinate the work of housekeeping attendants to ensure efficient and effective room cleaning and maintenance
- Schedule and collect room and floor status sheets to monitor progress and identify areas for improvement
- Inspect completed rooms to ensure they meet our high standards of cleanliness and quality
- Manage glitches and coordinate work orders to ensure timely resolution and minimize disruptions
Requirements:
- Expertise in luxury hospitality operations and supervisory experience within Housekeeping
- Fluency in English and Italian
- Ability to lead and motivate a team to deliver exceptional results
- Strong problem-solving and communication skills
What We Offer:
- Competitive salary and comprehensive benefits package
- Excellent training and development opportunities
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary dry cleaning for employee uniforms
- Employee meals
Schedule & Hours:
This position is based at the Four Seasons Hotel Florence and is a seasonal contract for the 2024 summer season. You must possess the legal right to work in Italy at the time of application.
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