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Retail Operations Specialist

2 mesi fa

Roma, Lazio, Italia Abbott A tempo pieno

The Retail Specialist role at Abbott involves a range of responsibilities focused on delivering exceptional customer service, driving sales, and ensuring seamless store operations. This maternity cover position requires a skilled professional to take on various duties, including:

Customer Service Excellence:

  • Provide personalized assistance to customers, ensuring a positive shopping experience.
  • Offer expert advice on products, promotions, and store offerings.

Sales and Merchandising:

  • Process transactions efficiently, handling payments, and applying discounts as needed.
  • Restock items, maintain inventory records, and conduct regular stock checks to ensure accuracy.

Store Operations and Display:

  • Create visually appealing displays and merchandise items to drive sales and engagement.
  • Organize seasonal and holiday displays, ensuring timely and accurate setup.

Collaboration and Communication:

  • Work closely with other retail staff to achieve sales targets and provide excellent customer service.
  • Communicate effectively with vendors and suppliers to ensure timely product delivery.

Analysis and Problem-Solving:

  • Generate sales reports and analyze data to identify trends and areas for improvement.
  • Use critical thinking to address challenges and achieve objectives, ensuring a positive impact on sales and customer satisfaction.

Education and Skills:

  • A degree in STEAM or business administration is preferred, demonstrating a strong foundation in analytical skills and business acumen.
  • Strong communication and relationship-building abilities, with a focus on delivering exceptional customer service.
  • Initiative, commitment, and teamwork in a fast-paced environment, with a proven ability to adapt to changing circumstances.