IT Application Specialist

4 giorni fa

Roma, Lazio, Italia Michael Page - Italia A tempo pieno

Job Summary

We are seeking a highly skilled IT Application Specialist to join our team at Michael Page - Italia. The successful candidate will be responsible for servicing and managing institutional software application programs in the realm of higher education and business operations.

Key Responsibilities

  • Manage and service key institutional information systems, including overseeing user access rights, data standards and data structures.
  • Create automated and customized workflows which may at times require building SQL Triggers and Stored Procedures.
  • Develop and implement change requests based on business and department needs.
  • Address integration issues and troubleshoot software and user errors.
  • Evaluate and develop the reporting requirements of the administrative offices across the university.
  • Create, manage and enhance API processes for data extraction and mining.
  • Extract/upload data, based on office and/or project needs.
  • Create and maintain technical documentation.
  • Participate in the implementation and support of new systems.
  • Contribute to improving services and solutions in relation to the general CRM strategy and information systems.

Requirements

  • Bachelor's degree in an IT related field or the equivalent in digital certificates.
  • A high-level IT skill set and knowledge of principles and techniques of system design and development.
  • Must be autonomous in providing 1st and 2nd level support.
  • A sound understanding of database concepts, data mining techniques and a strong knowledge of SQL.
  • Proven work experience with APIs and integration developer tools such as Boomi or Informatica Cloud.
  • At least 3 years' proven work experience in a similar role with industry information systems.
  • Strong problem-solving skills, be able to engage in independent study of solutions to problems.
  • Strong analytical and critical thinking skills and the ability to work with large data sets.
  • Strong communication skills with the ability to explain complex IT related issues to non-IT users.
  • Advanced written and spoken English, must be able to hold conversation with native speakers.
  • Demonstrated ability to work across cultures, value differences and have an inclusive approach.

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