Business Operations Specialist
4 settimane fa
The Operations Support Coordinator will play a key role in supporting the Operations Department at Continuity Global Solutions. This position will be responsible for researching lodging pricing, travel costs, and other drivers related to assigned contracts and task orders. The successful candidate will also prepare financial documentation related to monthly invoicing and assist task order leads with organizing receipts and other supporting documentation ahead of final reconciliation.
Key Responsibilities
- Review monthly budget and ledger reconciling forward cost as changes are reported in the number of project/task order support personnel, housing changes, travel and related costs are added during the on-boarding, transfer, and separation process of project personnel and trainees
- Prepare invoice support materials and documentation related to client billable costs including gathering receipts, redacting employee credit card receipts, and redacting CGS internal documents
- Research lodging arrangements and transportation costs related to project/task order requests for proposal (RFPs) to support proposal process
- Secure documentation related to employee travel vouchers for the dual purpose of reimbursement CGS or the employee and billing the client
- Gather, categorize, and document receipts from CSM Project credit cards directly from task order support leadership for the purpose of CSM project-based credit card reconciliation
- Services are provided as an overnight shift (12am-8am ET) to 24-hour total coverage for outside the continental (OCONUS) contracts and task orders primarily in Africa, Europe, and Asia with OA assisting in any after hour needs related to travel or and emergencies concerns expressed by the field
- Perform other duties and assignments as required
Requirements
- Bachelor's Degree preferred; experience in lieu of degree will be considered
- Proven ability to work effectively under time critical deadlines and stressful situations
- Proficient in Microsoft Office, with intermediate MS Excel skills
- Prior experience organizing and communicating using MS Teams is preferred
- Must be fluent in English
- Must have access to high-speed, reliable, and secure internet service with a minimum of 4 Mbps for upload and download
- Preference for applicants in the Western European Time Zone (UTC+01:00) to the Bangladesh Time Zone (UTC+06:00) due to support hours being from 12am-8am Eastern Time
- Strong communication, critical thinking, multi-tasking, and prioritization skill required
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