Branch Office Assistant Manager

1 settimana fa


Napoli, Campania, Italia Navy Federal A tempo pieno
Job Summary

As an Assistant Manager, Branch Office, you will play a key role in the efficient operation of our branch office. You will oversee the branch team to provide members with a full range of Navy Federal Credit Union products and services.

Key Responsibilities
  • Supervise and lead the branch team to ensure operational functions are completed and properly performed.
  • Assist the Manager in monitoring cash operations and branch self-auditing efforts to keep credit union assets secure.
  • Manage staff to ensure vault opening, closing, and balancing procedures are completed.
  • Participate in outside marketing and promotional activities for members and potential members.
  • Participate in recruiting efforts, on-boarding, and initial training of team members.
  • Participate in budget, purchasing, tracking, and records retention for business expenses.
  • Guide team development for continual growth in technical, soft, and leadership skills.
  • Provide applicable support to ensure the team achieves and maintains product, service, and business goals.
Requirements
  • Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience.
  • Working knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage, and equity loans, savings, and checking accounts.
  • Working knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts.
  • Working knowledge of functions relating to cash and ATM operations.
  • Ability to manage multiple priorities independently and/or in a team environment.
  • Exposure to member/customer service operations.
  • Exposure to mentoring and leading employees.
  • Effective organizational, planning, and time management skills.
  • Effective skill exercising initiative and using good judgment to make sound decisions.
  • Effective skill interacting with staff, management, vendors, and members diplomatically and tactfully.
  • Effective verbal and written communication skills.
Preferred Qualifications
  • Bachelor's Degree in Accounting, Business Administration, or the equivalent combination of training, education, and experience.
  • Familiarity with financial institution and lending practices, principles, and regulations.
  • Familiarity with retail banking industry best practices.

Navy Federal provides a meaningful career experience, including a culture that is energized, engaged, and committed; and a fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.



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