Branch Office Assistant Manager

1 mese fa

Napoli, Campania, Italia Navy Federal Credit Union A tempo pieno

Job Title: Assistant Manager, Branch Office

Job Summary: We are seeking an experienced Assistant Manager to join our team at Navy Federal Credit Union. As an Assistant Manager, you will be responsible for overseeing the efficient operation of the branch, ensuring operational functions are completed and properly performed by branch staff.

Key Responsibilities:

  • Supervise and lead branch team to provide members with the full range of Navy Federal Credit Union products and services.
  • Assist the Manager in monitoring cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits.
  • Manage staff to ensure vault opening, closing, and balancing procedures are completed.
  • Participate in outside marketing and promotional activities for members and potential members.
  • Participate in recruiting efforts, on-boarding, and initial training of team members.
  • Participate in budget, purchasing, tracking, and records retention for business expenses.
  • Guide team development for continual growth in technical, soft, and leadership skills.
  • Provide applicable support to ensure team achieves and maintains product, service, and business goals.
  • Ensure compliance with all security, safety, and emergency preparedness procedures.
  • Ensure compliance with all HR-related policies, practices, and procedures.

Requirements:

  • Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience.
  • Working knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage, and equity loans, savings, and checking accounts.
  • Working knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts.
  • Working knowledge of functions relating to cash and ATM operations.
  • Ability to manage multiple priorities independently and/or in a team environment.
  • Exposure to member/customer service operations.
  • Exposure to mentoring and leading employees.

About Us: Navy Federal provides a meaningful career experience, including a culture that is energized, engaged, and committed, and a fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Equal Employment Opportunity: Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

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