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Product Installation Specialist, Europe
2 mesi fa
About the Role
We are seeking a highly skilled Installation Engineer to join our team in Germany. As a key member of our installation team, you will be responsible for ensuring the proper installation of our tools at customer sites and completing all activities required to ensure accurate tool function.
Key Responsibilities
- Hold pre-installation meetings with customers to scope unique requirements and create a plan of action to measure and satisfy customer needs.
- Install tools at customer sites to meet KLA specifications, including system testing, light source and optical integration, and precision alignment.
- Solve complex system issues in a timely manner using abstract thought, data analysis, and problem-solving methodologies.
- Manage critical issues across customers and regions, ensuring timely resolution and customer satisfaction.
- Facilitate verification of tool performance with customers, ensuring proper functioning and validation.
- Manage customer satisfaction through regular meetings, updates, and escalations.
- Perform install/customer-focused application testing to approve operational quality of tools.
- Provide new product installation training to worldwide customer support engineering.
Requirements
- Technical degree or diploma in engineering, mechanical, electrical, or electronic engineering, or equivalent work experience.
- 2-3 years of semiconductor industry work experience is a bonus.
- Panel of competencies in optical, mechanical, electronic, lithography, metrology, and laser technology is desirable.
- Good level of technical and analytical skills, ability to understand and troubleshoot problems in software and electronic, optic, mechanical, electro-mechanical, or electro-optical systems.
- Knowledge of computer theory and operating systems, such as MS Windows.
- Ability to work under pressure and meet project deadlines.
- Available to travel internationally.
About 2050 K-T G.M.B.H.
We are a global organization at the forefront of high technology, offering a challenging and multinational environment with a highly competitive package. As an equal opportunity employer, we welcome applicants from diverse backgrounds and offer a variety of opportunities across our technologies and factories around the globe.
