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Technical Solutions Specialist

2 mesi fa

Milano, Lombardia, Italia MongoDB A tempo pieno
About the Role

MongoDB is seeking a highly skilled Technical Services Engineer to join our team. As a Technical Services Engineer, you will play a critical role in helping our customers succeed with MongoDB.

Key Responsibilities
  • Provide expert-level technical support to our customers, resolving complex issues and answering technical questions.
  • Work closely with our customers to understand their technical needs and provide tailored solutions.
  • Collaborate with our product management and development teams to ensure that our products meet the needs of our customers.
  • Contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
Requirements
  • Deep technical expertise in distributed systems, database architecture, and administration.
  • Experience supporting complex mission-critical product applications and database systems.
  • Strong diagnostics and troubleshooting skills.
  • Systems administration experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
  • Good understanding of networking concepts and protocols.
  • Excellent communication skills, both written and verbal.
  • Ability to rapidly learn a wide variety of new technical skills.
Preferred Qualifications
  • Deep understanding of at least one object-oriented programming language.
  • Experience with Apache Spark.
  • Experience using or managing MongoDB.
  • Experience using any cloud services stack such as AWS, Azure or GCP.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.