Italian Speaking Airline Support Specialist
3 settimane fa
Location: Malta (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2
About the RoleWe are seeking enthusiastic Italian Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone, social media, chatbox, and emails.
Key Responsibilities- Assist customers with a wide range of airline-related queries.
- Provide solutions and support over multiple communication channels.
- Ensure high levels of customer satisfaction and professionalism.
- Native-level fluency in Italian and proficiency in English.
- Strong communication, writing, and listening skills.
- Previous customer care experience is essential.
- Computer literacy; possession of an ECDL certificate is preferred.
- Flexibility to work on a rotating schedule, Monday to Sunday.
- Comprehensive training provided.
- Health insurance after six months.
- Career progression and development opportunities.
- Gym packages, mobile schemes, and staff discounts.
- Monthly events, free on-site parking, and access to an in-house canteen.
- KPI bonus of up to €2,500 annually, based on performance.
- Language allowance of €3,000 annually for Italian speakers.
This is a great opportunity to be part of a dynamic team and grow your career in a stable, full-time role with excellent benefits.
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