IT Support Specialist
1 settimana fa
Job Summary
We are seeking a highly skilled and proactive IT Support Specialist to join our team at Stefanini. As an IT Support Specialist, you will play a key role in ensuring the successful delivery of a premium IT support service to our clients.
Key Responsibilities
- Provide technical support and assistance to clients via phone, email, and on-site visits.
- Diagnose and resolve hardware and software issues in a timely and efficient manner.
- Install, configure, and maintain computer systems, networks, and peripherals.
- Develop and implement effective solutions to improve IT service delivery and reduce downtime.
- Collaborate with cross-functional teams to identify and address IT-related issues.
- Stay up-to-date with the latest technology trends and advancements in the field of IT.
Requirements
- Relevant studies in the subject of IT, electronics, or telecommunications.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Knowledge of Windows 10 and MS Office 365 environment.
- ITIL certification is an advantage.
What We Offer
- Competitive salary with 14 installments/year and meal vouchers.
- Special referral bonuses for recommending friends.
- Possibility to follow trainings via Stefanini University, IT and soft skills training provided by our specialists.
- Opportunities for professional development in a stable multinational environment.
- Exposure to an international environment as part of a multicultural team spread across Europe.
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