Service Desk Engineer
1 giorno fa
We are seeking an experienced Service Desk Engineer to join our team in Rome. As the first international team member, you will be responsible for providing technical support to our group of 500+ employees across 7 European countries.
Key Responsibilities- Provide technical support to end-users via phone, email, and in-person
- Administer various applications and participate in key projects and implementations
- Collaborate with the IT team to ensure seamless integration of new companies into our group
- Develop and maintain documentation and knowledge base
- Stay up-to-date with the latest technologies and trends in the IT industry
- At least 5-10 years of work experience in IT-related roles, preferably in an international organization
- 2-3 years of experience in IT services, preferably in a Microsoft environment
- Excellent written and verbal communication skills in English; native-level Italian language skills
- Curiosity, analytical skills, and ability to communicate complex problems clearly
- Service-oriented and self-starter with ability to organize and prioritize tasks
- Participation in national and international innovative projects
- Permanent contract with salary and classification commensurate with experience
- Internal and external training opportunities
- Team building activities and dynamic work environment
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