Digital Practice Director

1 settimana fa

Roma, Lazio, Italia Dentsu International A tempo pieno

Job Title: Digital Practice Director - Lead Media Operations

Job Summary:

Dentsu International is seeking a highly skilled Digital Practice Director - Lead Media Operations to join our team. As a key member of our organization, you will be responsible for leading and overseeing shared service delivery operations organization providing quality media operations to support our Media and Performance brands.

Key Responsibilities:

  • Lead and oversee shared service delivery operations organization providing quality media operations to support our Media and Performance brands, through proactive engagement and maintaining relationships with the Media Practice lead.
  • Lead teams focused on media delivery activities required to deliver excellence in client delivery service, building and developing high performing teams focused on media delivery and supplier operations processes.
  • Deliver operational activities and drive excellence in customer service through accurate and consistent media delivery.
  • Drive a culture of operational excellence in all processes and activities.
  • Lead the service team in running root cause analysis and problem-solving sessions to improve day-to-day work and support in resolving issues with the broader business.
  • Identify and implement operational best practices locally in coordination with Head of Media Operations.
  • Understand and continually assess the role of the team in serving client needs.

Requirements:

  • At least 5 years of work experience in IM/Creative/Media agencies with IM/PR and social project management (mainly Italian, international experience is preferred) with a role of responsibility.
  • Team-working attitude, experience in junior resources management. Autonomy in team training and inspiration initiatives.
  • A strong passion and proven experience in digital marketing, creativity and social project/integrated campaigns. Experience in collaborating with strategy and media areas. A media-oriented approach is preferred (previous experience in media agency or media group/company).
  • Understanding of marketing and social media trends.
  • Experience in social platforms, internal analysis tools, online monitoring and measurement tools.
  • Italian mother language. Fluent English, spoken and written.
  • Motivation and ambition to drive projects towards the highest quality standards.
  • An excellent knowledge of the Italian talents' ecosystem, agencies and partners.
  • Excellent organizational and relational skills.
  • Proactive and collaborative attitude.

About Dentsu International:

Dentsu International is a creative network delivering ideas at the intersection of brand, culture, and commerce. We espouse humility alongside practical flexible problem-solving. On your journey, you will partner with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior.

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