Dining Experience Manager

21 ore fa


Roma, Lazio, Italia Arsenale Group A tempo pieno

**Job Title:** Dining Experience Manager

**About the Role:

Arsenale Group is seeking a highly skilled and experienced Dining Experience Manager to join our team. This individual will play a crucial role in delivering exceptional dining experiences for our guests, ensuring that every aspect of their visit exceeds their expectations.

**Responsibilities:

  • Warmly greet guests and lead them to their tables, providing detailed information about menu items, specials, and beverage options.
  • Take accurate and detailed orders, ensuring any special dietary requirements, allergies, and preferences are noted, and transmit orders accurately to the kitchen.
  • Possess in-depth knowledge of the menu, including ingredients, preparation methods, and pairing suggestions, and provide recommendations to guests based on their preferences, allergies, and dietary restrictions.
  • Collaborate with kitchen staff to ensure special requests or modifications to orders are accommodated, and monitor and manage the timing of courses to ensure a seamless dining experience.
  • Ensure tables are set impeccably and maintain a clean and organized dining area, attending to table needs, including refilling water glasses, clearing empty dishes, and resetting tables for the next guests.

**Requirements:

  • Minimum 2 years of experience as a senior server or dining room manager in a luxury setting.
  • Demonstrated ability to work effectively in a fast-paced environment, managing multiple tables and prioritizing tasks.
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
  • Familiarity with menu planning, inventory management, and cost control principles.
  • Ability to work collaboratively with kitchen staff to ensure smooth operations and high-quality service.

**Benefits:

  • Competitive salary range: $60,000 - $80,000 per annum.
  • Bonus structure tied to performance metrics.
  • Ongoing training and development opportunities.
  • Access to a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.

**Join Arsenale Group's dynamic team and contribute to delivering unforgettable dining experiences for our discerning guests.



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