Dutch Customer Service Representative
2 settimane fa
About the Role
We are seeking a highly skilled Dutch Customer Service Representative to join our IT Support team. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients from the Netherlands.
Key Responsibilities
- Identify customers' needs and deliver appropriate solutions, including sales
- Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
- Assist customers to place an order and related issues
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
- Turn every customer into a happy customer
- Exchange ideas and solutions with your colleagues
What We Offer
- Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
About Us
We are a multinational company providing excellent opportunities for experienced technology enthusiasts to work with the world's tech leaders. We are committed to fostering diversity and offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
Apply today to take the first step in your career journey with us.
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