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Infrastructure Support Officer
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Reporting Structure
The Facilities Operations Specialist reports to a senior Facilities Operations Specialist.
Technical Focus
Assist in the upkeep of headquarters' initiatives related to facilities operations.
Key Outcomes
Contributes to programs/projects for the management of physical operations and enhances the safety of the Organization's personnel and premises.
Primary Responsibilities
• Assist in the upkeep of facilities at the headquarters, encompassing both civil and technical infrastructure, managed by internal staff and external service providers.
• Aid in the planning and execution of significant maintenance projects to be carried out by internal staff, contractors, or relevant authorities.
• Participate in the design and cost estimation of infrastructure projects aimed at maintaining and enhancing the efficiency of facilities, while overseeing the execution of works.
• Contribute to the verification of quality and quantity of all construction works and materials associated with maintenance or new construction projects, utilizing effective tracking methods.
• Draft technical specifications and tender documents for construction projects, maintenance tasks, and related services planned for the premises.
• Monitor the performance and progress of contractors using advanced project management tools.
• Support the Facilities Operations Specialist in preparing payment schedules for construction projects, including those of high value and complexity.
• Conduct research and propose innovative solutions for adopting new construction materials and technologies in projects. Collaborate with staff and/or contractors to implement value engineering and cost-saving measures.
• Promote initiatives aligned with the Organization's commitment to Corporate Environmental Responsibility, aiming to reduce emissions, enhance efficiency, and integrate sustainability into daily operations.
• Perform additional related duties as necessary.
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CANDIDATE EVALUATION CRITERIA
Minimum Qualifications
• Advanced university degree in civil engineering, architecture, or related disciplines.
• A minimum of three years of relevant experience in facilities management, including maintenance contracts.
• Proficient working knowledge of English and intermediate knowledge of one of the other official FAO languages (Arabic, Chinese, French, Russian, or Spanish).
Core Competencies
• Results Orientation
• Collaborative Teamwork
• Effective Communication
• Relationship Building
• Knowledge Sharing and Continuous Improvement
Technical/Functional Expertise
• Depth of experience in supporting facilities management-related activities, maintenance, and construction for large office environments, particularly in Italy.
• Familiarity with the international facilities management landscape, including relevant laws in Work Safety and Security.
• Understanding of procurement processes for outsourced facilities management services.
• Knowledge of UN system rules, policies, and regulations regarding procurement of outsourced facilities management is advantageous.
• Proficient working knowledge of Italian is a significant asset.
• Experience in multiple locations or areas of work, especially in field positions, is considered beneficial.
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FAO staff are expected to uphold FAO Values of Commitment to FAO, Respect for All, and Integrity and Transparency.
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GENERAL INFORMATIONExtension of fixed-term appointments is contingent upon performance certification and availability of funds.FAO reserves the right not to make an appointment.Appointment will be subject to certification of medical fitness, accreditation, residency or visa requirements, and security clearances.CONDITIONS OF SERVICE
A competitive compensation and benefits package is offered. For information on UN salaries, allowances, and benefits, please refer to the relevant resources. Other benefits, subject to eligibility, include:
• Dependency allowances
• Rental subsidy
• Education grant for children
• Home leave travel
• 30 working days of annual leave per year
• Pension fund entitlements under the UN Joint Staff Pension Fund
• International health insurance; optional life insurance
• Disability protection. FAO promotes a positive workplace culture to enhance inclusivity and diversity within its workforce. FAO implements measures ensuring all staff members contribute equally and fully to the Organization's work and development. This includes:
• Family-friendly policies
• Flexible working arrangements
• Standards of conduct.
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