Housekeeping Manager Leader

4 giorni fa


Florence, Toscana, Italia Four Seasons Hotels Ltd A tempo pieno
Executive Housekeeping Supervisor Opportunity at Four Seasons Hotel Florence

We are seeking a highly skilled and experienced Executive Housekeeping Supervisor to join our team at the Four Seasons Hotel Florence. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and maintenance in our guest rooms, public areas, and back-of-house spaces.

About the Role:

The successful candidate will assist the Senior Director of Housekeeping in planning, organizing, directing, and controlling all housekeeping activities according to company standards and procedures. This includes recruiting, training, evaluating, leading, motivating, coaching, and disciplining all housekeeping employees to ensure that established cultural and core standards are met.

You will oversee the cleanliness and maintenance of guest rooms, public areas, and back-of-house spaces, including supervising the work schedule done daily by the supervisors' team, digitally collecting room and floor status sheets for assigned work areas, monitoring staff daily progress, and coordinating work orders in assigned sections.

About You:

To succeed in this role, you must have a minimum three years' experience in Housekeeping with a supervisory or management role. You should possess a high level of attention to detail, a strong work ethic, and excellent communication skills. Strong leadership skills, ability to provide feedback to both employees and management, and strong follow-through are essential.

As a leader in the Housekeeping Department, you will be responsible for resolving guests' complaints, handling all interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible, and ensuring floors and storages are fully stocked based on the inventory.

What We Offer:

  • A competitive salary of €35,000 - €45,000 per annum, depending on experience
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Excellent training and development opportunities to enhance your skills and career progression
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Employee meals and uniform allowance

This is an exciting opportunity to join a world-class organization and contribute to delivering exceptional guest experiences. If you are a motivated and experienced professional looking for a new challenge, please apply now



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