Personal Accident Claims Specialist

2 settimane fa


Milano, Lombardia, Italia AIG A tempo pieno
Personal Accident Complex Claims Adjuster

Take on key responsibilities within a world-class claims function as a Personal Accident Complex Claims Adjuster. This role is an ideal opportunity to develop your expertise in handling and investigating complex claims.

Key Responsibilities:

  • Deal with genuine claims through a proactive, best practice approach, in line with AIG's quality standards.
  • Proactively identify and review suspect/fraudulent claims on a consistent basis.
  • Build effective relationships with internal and external customers, while acting as a point of referral.
  • Provide support to Team Managers and deputize in their absence.
  • Assist with monitoring market/industry practices in claims handling.

Requirements:

  • Strong knowledge of legal and regulatory requirements.
  • Specialist knowledge of technical claims topics.
  • At least some experience in negotiation, mediation, and arbitration.
  • Policy language skills enabling accurate and consistent policy wording interpretation.
  • Lateral thinking and problem-solving skills.
  • Strong communication, time management, administrative, and report-writing skills.

AIG is a global leader in commercial and personal insurance solutions. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.



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