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Technical Project Manager

2 mesi fa

Gallarate, Lombardia, Italia Global Blue A tempo pieno

Job Summary

The Technical Project Manager will be responsible for managing Issuing Solutions integration projects with external partners from the execution phase to the rollout of the developed and certified solutions.

Key Responsibilities

  • Deliver Issuing Solutions implementation projects within scope, timeline, budget, and in compliance with the processes of Global Blue Professional Services.
  • Interface with internal and external project managers and stakeholders to ensure smooth implementation of TFS services.
  • Support the definition, implementation, and governance of an efficient Partner Integration project process.
  • Support the Commercial Organization and the Partner Manager with technical and process consultancy.
  • Ensure that the implemented Issuing Solutions are anchored correctly in the GB organization.
  • Maintain the Country Requirement updated.
  • Provide technical pre-sales support.
  • Provide 2nd level support to the local FS teams.
  • Regular review meetings with Partner Manager.

Key Skills and Qualifications

  • Experience in managing technical projects with external stakeholders.
  • IT educational background.
  • Experience in working with virtual and distributed teams.
  • Customer consulting services.
  • Independent and self-motivating personality.
  • Italian native language.
  • English language.
  • Working knowledge within the retail industry preferred.

Requirements

  • Solid understanding of Point-of-sale related technology and transactional systems.
  • Ability to communicate with external partners in an efficient and structured way.
  • Accuracy, ability to analyze situations fast, and to identify the correct measures.
  • Customer-oriented approach.
  • Willingness to enter into technical details.
  • Structured and flexible at the same time in managing difficult and challenging situations.
  • Commitment and dedication to work.
  • Perseverance in reaching goals.
  • Good knowledge of project management processes and tools.
  • Excellent communication and team skills, ability to present ideas clearly and concisely.
  • Excellent organizational, decision-making, and problem-solving skills.