Luxury Hotel Operations Manager
1 settimana fa
Company Overview
">Rosewood Castiglion del Bosco is a luxury resort located in the heart of Tuscany, Italy. Our 5000-acre estate boasts breathtaking natural beauty, rich history, and a vibrant culture defined by centuries of heritage.
">About the Role
">We are seeking an experienced Luxury Hotel Operations Manager to join our team at Rosewood Castiglion del Bosco. As a key member of our Food and Beverage department, you will play a crucial role in ensuring the smooth operation of our outlets and events, providing exceptional guest service, and driving business success.
">Responsibilities
">Your primary responsibilities will include:
">- Ensuring all outlets and events operate successfully, meeting high standards of quality and service;
- Managing a team of associates to deliver exceptional guest service and drive sales growth;
- Collaborating with Outlet Managers to achieve business objectives and maintain a positive work environment;
- Developing and implementing strategies to improve operational efficiency and reduce costs;
- Maintaining accurate records and reporting on key performance indicators (KPIs).
Requirements
">To be successful in this role, you will need:
">- A minimum of 3 years' experience in a similar position within a luxury hotel or resort;
- Strong leadership and communication skills, with the ability to motivate and develop a team;
- Excellent knowledge of LQA/Forbes standards and Opera PMS system;
- Fluency in English and Italian languages;
- A high level of attention to detail and a customer-focused mindset.
Benefits
">We offer a competitive salary of €60,000 - €80,000 per annum, depending on experience, plus a range of benefits including:
">- Accommodation directly rented by the hotel;
- Canteen service managed by a leading collective catering company;
- Complimentary laundry services for selected items;
- Opportunities for training and professional development within a global hospitality company;
- A 90-day induction program for new joiners;
- Monthly appreciation and recognition contest among associates;
- Task force opportunities worldwide.
Estimated Salary: €70,000 per annum
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